Shipping policy

We are committed to delivering your order safely and as quickly as possible. Please read our Shipping Policy to understand how we process and deliver your orders.

1. Shipping Coverage

  • We currently offer shipping across Pakistan.

  • At this time, we do not offer international shipping.

2. Order Processing

  • All orders are processed within 1 business day after your order is confirmed.

  • Orders placed on weekends or public holidays will be processed on the next business day.

3. Estimated Delivery Time

  • Most orders are delivered within 3 business days.

  • Depending on your location and courier operations, delivery may take 3–5 business days.

  • Please note that delivery times are estimates and may occasionally be affected by factors beyond our control.

4. Shipping Charges

  • Shipping charges are calculated and displayed during checkout.

  • We occasionally offer free shipping during special events, seasonal promotions, and limited-time campaigns.

5. Order Tracking

  • Once your order has been dispatched, you will receive a tracking number (where available) so you can monitor your shipment until it reaches you.

6. Failed Deliveries

  • If you are unavailable when the courier attempts delivery, another delivery attempt may be arranged.

  • If the order is returned to our warehouse due to multiple failed delivery attempts, an incorrect address, or unreachable contact information, you will need to place a new order.

  • Please ensure your shipping address and contact details are 100% accurate before placing your order.

7. Damaged, Incorrect, or Missing Orders

  • If your order arrives damaged, defective, incomplete, or you receive the wrong item, please contact us within 7 days of delivery.

  • Our team will review your request and arrange a free replacement, exchange, or return in accordance with our Return & Exchange Policy.

8. Potential Delivery Delays

Although we strive to deliver every order on time, delays may occasionally occur due to:

  • Severe weather conditions

  • Public holidays

  • Courier service disruptions

  • Remote delivery locations

  • Other circumstances beyond our control

9. Contact Us

If you have any questions regarding shipping, delivery, or your order status, please contact our customer support team:

  • Email: [Support Email]

  • Phone / WhatsApp: [Phone Number]

Disclaimer: Delivery times are estimates and are not guaranteed. We reserve the right to update or modify this Shipping Policy at any time without prior notice.